Effective Date: May 1, 2025
Please read this Electronic Signature and Records Consent Policy carefully and retain a copy for your records.
1. Purpose
This Electronic Signature and Records Consent Policy (“E-Sign Consent Policy”) describes how Maven Media, LLC dba SmartAutoAssist (“SmartAutoAssist,” “we,” “us,” or “our”) delivers disclosures, agreements, and other information to you electronically. By submitting information through our Website or clicking buttons such as “Submit,” “View Rates,” “Get Quote,” or “I Agree,” you consent to receive and sign records electronically as described below.
An “electronic signature” includes any electronic sound, symbol, or process attached to or logically associated with a record and executed or adopted by a person with the intent to sign such record.
2. Scope of Your Consent
Your consent applies to all communications, disclosures, agreements, notices, and other documents related to your use of SmartAutoAssist.com and our Services (collectively, “Communications”).
We may provide these Communications to you electronically by email, text message (SMS/MMS), or by posting them on our Website. You agree that your electronic signature and electronic delivery of documents have the same legal effect as a handwritten signature and paper delivery.
Your consent also applies to Communications sent by our trusted third-party partners or Service Providers when such Communications relate to your inquiry or request submitted through SmartAutoAssist.com.
3. Hardware and Software Requirements
To access, view, and retain electronic records, you must have:
- A computer, tablet, or mobile device with Internet access;
- A web browser that supports 256-bit encryption (e.g., current versions of Chrome, Edge, Firefox, or Safari);
- An active email account; and
- The ability to download and store PDF files (using software such as Adobe Reader or similar).
If these requirements change in a way that creates a material risk that you will not be able to access or retain records, we will notify you and provide information on how to withdraw consent.
4. How to Withdraw Consent
You may withdraw your consent to receive records electronically at any time by emailing support@smartautoassist.com with the subject line “Withdraw E-Sign Consent.”
Withdrawing consent does not affect the legal validity of any previously delivered or signed electronic documents, but we may be unable to continue providing certain services to you.
If you withdraw consent, we will confirm receipt of your withdrawal electronically or in writing and specify the date it becomes effective.
5. Requesting Paper Copies
You may request a paper copy of any document we delivered electronically by contacting us at support@smartautoassist.com or mailing us at:
Maven Media, LLC dba SmartAutoAssist
RE: Paper Copy Request
400 Tenafly Road, #541, Tenafly, NJ 07670
We do not charge a fee for providing paper copies.
Paper copies will be mailed within a reasonable time after we receive your request.
6. Updating Your Contact Information
It is your responsibility to keep your email address and other contact information current so that we can send you Communications. You can update your information by emailing support@smartautoassist.com.
For information about how we handle your personal data, please review our Privacy Policy.
7. Consent, Acknowledgment, and Legal Effect
By continuing to use our Website or clicking an action button such as “Submit,” “View Rates,” “Get Quote,” or “I Agree,” you acknowledge that you have read this E-Sign Consent Policy, understand it, and consent to receive records and sign documents electronically under the U.S. Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq.).
You understand that by giving this consent, all electronic records provided to you satisfy any requirement that such information be provided “in writing,” and you are able to access and retain electronic records.